Now enrolling for the updated 2026 SFJ Awards course — no final exam required when you train with UKPITA. We’re the only UK provider offering the latest syllabus.
Now enrolling for the updated 2026 SFJ Awards course — no final exam required when you train with UKPITA. We’re the only UK provider offering the latest syllabus.
These Terms and Conditions apply to all bookings for UKPITA’s SFJ Awards courses.
By booking a place, you agree to follow these Terms. In this document, “UKPITA”, “we”, “us” and “our” mean the UK Professional Investigator Training Academy. “You”, “delegate” and “learner” mean the person booked onto the course.
All course bookings must be made through UKPITA’s approved booking process.
Your booking is confirmed when we receive a deposit equal to 50% of the total course fee. This deposit is normally non-refundable.
You must pay the remaining balance no later than 24 days before the course starts. Payment must have cleared into our account by this date.
We use third-party venues and have to commit to costs before a course takes place. It is therefore important that payment is made on time. If we do not receive the balance by the due date, we may:
Our cancellation policy reflects the costs we have to commit to before delivering a course.
Deposits are non-refundable unless UKPITA cancels the course.
If you cancel 46 days or more before the course starts, we will refund the money you have paid, less a £25 administration fee.
If you cancel between 45 and 22 days before the course starts, you will not have to pay any outstanding balance, but we will keep your deposit.
If you cancel 21 days or fewer before the course starts, you must pay the full course fee and no refund will be given.
These periods are calculated using calendar days before the scheduled course start date.
If we have already sent you course materials, including any required textbook, we will also deduct the cost of those materials from your refund. We will not charge you for postage and packaging.
You may ask to transfer your booking to a future scheduled SFJ Awards course. You must make your request in writing.
Transfers are subject to availability and our approval, but we will not charge an administration fee for an approved transfer.
We may make reasonable changes to the course content, structure, trainers or venue when necessary. If we cancel or postpone a course, you may choose either:
We are not responsible for other costs or losses caused by a cancellation or postponement. These may include travel costs, accommodation costs or loss of earnings.
You must behave professionally and respectfully throughout the course.
We may remove you from the course if your behaviour is disruptive, unsafe or inappropriate. You will not receive a refund in these circumstances.
You must follow any health and safety instructions given during the course.
You are responsible for making sure that you are fit and able to take part in all aspects of the training.
This is a competency-based pass-or-fail qualification. You must complete and submit an evidence portfolio after the classroom course.
The submission deadline will usually be approximately two months after the final day of the course. We will give you the exact date during the course and may confirm it again in later communications.
The stated deadline is a firm and final cut-off point. It is your responsibility to manage your time and ensure that your complete portfolio and signed Final Portfolio and AI Declaration reach UKPITA by that deadline.
Extensions will only be considered in exceptional circumstances and must be agreed by UKPITA in writing before the submission deadline. You must not assume that an extension has been granted unless you receive written approval from UKPITA.
Submitting your work before the deadline does not give you an opportunity to replace, amend or add to it after the deadline has passed or formal assessment has begun.
You will receive up to a maximum of one hour of support from the assessor after the course. This is intended to provide reasonable guidance and clarification while you complete your portfolio.
Support will normally be provided through online group sessions called assessor-support surgeries. We will usually offer a choice of surgery dates between the end of the course and the portfolio submission deadline.
You may book and attend one surgery lasting up to one hour. The different dates give you a choice of when to attend; they do not allow you to attend more than one session.
We may ask you to send your questions before the surgery. You may ask for guidance about matters such as:
The assessor can explain and clarify the requirements, but the surgery is not an advance assessment of your work. The assessor will not:
If a personal or sensitive matter cannot appropriately be discussed during a group session, we may choose to provide guidance by email, telephone or another suitable method.
Any individual support will normally count towards your one-hour allowance.
If you cannot attend a surgery you have booked, you must tell UKPITA as soon as reasonably possible. We may allow you to transfer to another available surgery.
If you miss a booked surgery without giving reasonable notice, you will not automatically be offered another session or an individual appointment.
All general or administrative questions must be directed to UKPITA and not to the assessor. This includes questions about:
Any support beyond the allowance explained above must be approved by UKPITA in advance and may involve an additional charge.
Your portfolio must be accompanied by the Final Portfolio and AI Declaration provided by UKPITA.
By signing and submitting the declaration, you confirm that:
You remain responsible for the accuracy and authenticity of everything you submit.
Your complete portfolio and signed declaration must reach UKPITA by the stated deadline.
Once the deadline has passed, you cannot:
If you do not submit a final portfolio and signed declaration, or otherwise respond by the deadline, UKPITA will treat the latest version of your portfolio that it already holds at that time as your final submission and put it forward for assessment.
If UKPITA does not hold a portfolio for you at the deadline, there will be nothing to assess.
You must complete all required assessments, and everything you submit must be your own work.
Your portfolio will be assessed once, in the form in which it stands at the submission deadline.
The assessor will make a final decision based solely on the evidence contained in that portfolio. The assessment outcome will be either pass or fail.
There will be no opportunity after the deadline to provide more evidence, correct inadequate evidence, amend the portfolio or resubmit work in response to the assessment result.
If the evidence in your portfolio does not meet all the required assessment criteria, the outcome will be a fail.
The assessor will not provide an action plan inviting you to complete further work as part of the same submission.
Any rights available under UKPITA’s formal appeals procedure remain separate from the assessment process. An appeal is not an opportunity to add new evidence or improve an inadequate portfolio.
A pass decision by the assessor does not mean that your certificate can be issued immediately.
Assessment decisions and portfolios may need to go through internal quality assurance and external quality assurance before certification is approved.
Quality assurance may check whether the assessment decision was properly made. It does not give you an opportunity to add to or improve your submitted portfolio.
We will take reasonable steps to monitor the process and keep it moving. However, parts of the process are managed by the awarding organisation, an external quality assurer or another third party and are therefore outside UKPITA’s direct control.
We cannot guarantee that assessment, quality assurance or certification will be completed by a particular date.
These terms explain how bookings for UKPITA Core Skills Workshops work. By booking a place on one of our workshops, you agree to these terms.
All workshop bookings must be made through our approved booking process. Unlike our accredited courses, full payment is required at the time of booking, and your place is only confirmed once those funds have been received and cleared.
We use third-party venues and commit to costs in advance, so all payments are treated as non-refundable except where these terms specifically allow otherwise. Payment deadlines are therefore strict, and time is of the essence.
Our cancellation policy reflects the costs we commit to before running each workshop.
If you cancel your place 46 days or more before the workshop date, you will receive a full refund, less the £25 administrative fee. If you cancel between 45 and 22 days before the workshop, you will receive a 50% refund, less the £25 administrative fee. If you cancel 21 days or fewer before the workshop date, no refund will be issued.
All time periods are calculated using calendar days before the scheduled workshop date.
Where a refund is issued, a £25 administrative fee will be deducted. If materials have already been sent to you, the cost of those materials will also be deducted from the refund. However, you will not be charged for postage or packaging.
If you are unable to attend, you may request to transfer your place to a future workshop. There is no administrative fee for transferring, but requests must be made in writing and are subject to availability and our reasonable discretion.
We reserve the right to make reasonable changes to any workshop where necessary. This may include adjustments to the content, structure, trainer, or venue.
If we need to cancel or postpone a workshop, you will be offered the choice of transferring to another available date or receiving a full refund of any fees paid. While we will always try to minimise disruption, we cannot accept responsibility for any additional costs you may incur, such as travel, accommodation, or loss of earnings.
We expect all delegates to behave in a professional and respectful manner throughout the workshop. You must follow any health and safety instructions provided and ensure that you are fit and able to participate.
If a delegate behaves in a way that is disruptive, unsafe, or inappropriate, we reserve the right to remove them from the workshop. In such cases, no refund will be given.
For Core Skills Workshops, certificates of completion may be issued following attendance. These are subject to full attendance and active participation during the workshop.
We process personal data in accordance with UK data protection laws. This means your information will be handled lawfully, fairly, and securely.
All materials provided during the workshop remain the property of UKPITA. They are supplied for your personal use only and must not be copied, shared, or reused without permission.
Nothing in these terms limits liability where it cannot legally be limited, such as for death or personal injury caused by negligence or for fraud.
Otherwise, delegates attend workshops at their own risk. We are not responsible for loss or damage unless it is caused by our negligence. Our total liability in relation to any workshop is limited to the amount you have paid for that workshop, and we are not liable for any indirect or consequential loss.
Events Outside Our Control
We are not responsible for delays or cancellations caused by events outside our control. Where possible, we will make reasonable efforts to reschedule the workshop.
These terms are governed by the laws of England and Wales.
